Privacy policy and processing of personal data

Data controller

Company name: Restate Property Advisors OÜ and Restate Property Developers
Address: Vabaduse pst 174b, Nõmme District, Tallinn 10917, Harju County
Contact: and (+372) 640 0350

Personal data are the data that we collect for providing services, identifying a person and contacting a person to provide services to them or to resolve problems. We do not process sensitive personal data as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation or GDPR).

Terms

‘Controller’ means the natural or legal person, public authority, agency or other body which determines the purposes and means of the processing of personal data.
‘Processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
‘Processing’ means any automated or non-automated operation or set of operations which is performed on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
‘Cookie’ is a small text file that is stored by the website on your computer or smart device when you visit the website. It allows information about your preferences to be stored so that you do not have to make the selections each time you use the site or browse the pages.

What kind of personal data do we collect, and for what purpose?

Restate Property Advisors OÜ and Restate Property Developers OÜ collect the following data:
Name
E-mail address
Phone number

If you want to receive more information about any of the services via the website, we will collect and process the following personal data: your name and e-mail address. Queries can be submitted by filling in a corresponding contact form or sending an e-mail to the addresses indicated on the website. In order to prepare an offer, we also use the data obtained about the company from the credit information query.
The legal basis for such processing of data is the processing of personal data for the performance of a contract to which the data subject is a party or for taking steps at the request of the data subject prior to entering into a contract (GDPR Art 6(1)(b)).

Website browsing statistics

Upon visiting the website, non-personal technical data are collected about the visitor.
The technical data are limited to the Internet protocol address (IP address) of the used computer or computer network, the computer’s web browser, the software version of the operating system and the time (time, date, year) and place of using the website. IP addresses are not linked to the information that can identify a person.
We use Google Analytics, an automated tool, to collect the above data. If you do not wish to have this information about you transferred to Google Analytics, you can opt out of the collection of your data by Google Analytics at any time.

Cookies

Our websites use cookies to improve the quality of the services we provide.
We use session cookies, persistent cookies and third party cookies (Google Analytics, Facebook, Pipedrive, Hotjar) to:
identify new and former customers;
remember your preferences, such as language, colour contrasts or font size;
remember whether you have (or have not) accepted our cookies on the site;
collect reliable information about website traffic, which allows us to measure how well the site meets users’ needs and make possible improvements.
Accepting cookies is not strictly necessary for the operation of the main functions of the website, but it provides a better browsing experience. You can always delete or block cookies if you wish, but doing so may prevent some features of the website from working as intended.
Please note that some cookies come from third-party service providers who perform some of these functions on our behalf.
Cookie information is not used to identify you and the information collected is under our control. Cookies will not be used for any other purpose than those described above.

How long do we keep the data and what do we do with it?

The non-personal technical data collected on the website are stored without a term.
Personal and customer data are stored as long as it is necessary for:
providing services and information;
communication after queries;
ensuring the making of choices and exercise of rights.

Sharing of personal data

We may make personal, customer or business information available to companies that provide services that support our business, such as website analytics or customer service providers. These companies are authorised to use personal, customer or business information only for the provision of services to us to improve the user experience of the website. When choosing a service provider, we make sure that the service provider is located in the European Economic Area.
We will only share personal data, customer or business information with third parties as described in the privacy notice. We do not sell your personal information to third parties.

Rights

In certain cases, you have the right to request the restriction of the processing of personal data relating to you and the right to object to the processing of personal data relating to you.
If you believe that your privacy has been abused, please contact the data controller. You also have the right to lodge a complaint with the data protection supervisory authority in the country of your habitual residence.

Withdrawal of consent given for processing of personal data

If you would like to be ‘forgotten’, please let us know at . Upon your request, we will remove information indicated in your request(s) from our systems.